Effective Date: 06/22/2026
At Promotech Solutions, customer satisfaction is our priority. We offer a 30-day full money-back guarantee on eligible services. If you are not satisfied with our services, you may request a refund within 30 calendar days from the date of your initial purchase.
1. Eligibility for Refund
Customers are eligible for a full refund if the refund request is submitted within 30 days of purchase. Refund requests must be submitted through our official contact channels and include sufficient information to identify the order or project.
2. Refund Process
Once a refund request is received and approved, Promotech Solutions will process the refund to the original payment method used for the purchase. Refund processing times may vary depending on the customer’s financial institution or payment provider.
3. Project Cancellation
Clients may cancel their project and request a refund within the 30-day refund period. Upon cancellation, access to any delivered materials, software, files, accounts, or project assets may be revoked, and all rights to unfinished or refunded work shall remain with Promotech Solutions.
4. Non-Transferable Policy
Refunds are issued only to the original purchaser and cannot be transferred to another individual or company.
5. Changes to This Policy
Promotech Solutions reserves the right to update this Refund Policy at any time. Any changes will be posted on this page with a revised effective date.